Shipping policy

Most orders placed before 12 PT Monday through Friday will be shipped within 1-3 business days. Customers with orders that will take longer to ship will be informed via email or telephone. We make every effort to ship our packages as soon as the order and prescription are received, but certain items may take longer. You will be notified as soon as your order ships via email. We will include any tracking information available.

To help expedite your order shipment, please be sure to promptly send in any required prescriptions for purchased CPAP masks or machines. These will be necessary to process and ship your order quickly.

Our orders are shipped from Canada and any possible Customs charges are not included in shipping costs.